Effective Date: [01/02/2025]
Welcome to Luxury Homes UAE (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, https://luxuryhomesuae.ae/ (“Website”). By accessing or using our Website, you agree to this Privacy Policy.
1. Who We Are
Our website address is: https://luxuryhomesuae.ae. For any privacy-related concerns, you can contact us at:
Luxury Homes UAE
Email: info@luxuryhomesuae.ae
Website: https://luxuryhomesuae.ae/
2. What Personal Data We Collect and Why
We collect the following types of personal data:
a. Information You Provide Voluntarily
- Account Registration: When you create an account to list a property, we collect your name, email address, phone number, and other relevant details.
- Property Listings: If you submit a property listing, we collect the property details, location, pricing, and any other information you provide.
- Inquiries: If you contact a property owner or agent through our platform, relevant details will be shared between both parties.
- Newsletter & Contact Forms: When you subscribe to our newsletter or fill out a contact form, we collect your name, email address, and any additional information you provide.
b. Information Collected Automatically
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.
- Log Data: Our servers automatically collect information such as your IP address, browser type, and pages visited.
c. Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address may be provided to the Gravatar service. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval, your profile picture is visible to the public.
d. Media
If you upload images to the website, avoid embedding location data (EXIF GPS). Visitors can download and extract location data from images.
e. Cookies
If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience and last for one year. If you visit our login page, we set a temporary cookie to check if your browser accepts cookies, which is discarded when you close your browser. Additional cookies may be set when you log in or edit content.
3. How We Use Your Information
We use your data to:
- Facilitate property listings and connections between buyers and sellers.
- Provide customer support and respond to inquiries.
- Send newsletters and promotional content if you have opted in.
- Analyze website performance and improve our services.
- Comply with legal obligations.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Other Users: When you list a property or make an inquiry, relevant details are shared with interested parties.
- Service Providers: Third-party vendors who assist with website hosting, analytics, and marketing.
- Legal Compliance: Regulatory authorities if required by law.
- Advertising Partners: Ads may appear on our website, and advertisers may collect information via cookies.
5. Data Storage & Security
We implement security measures to protect your information, including encryption and access controls. However, no method of transmission over the internet is completely secure.
6. How Long We Retain Your Data
- Comments and their metadata are retained indefinitely.
- Registered users’ personal data is stored in their user profile and can be edited or deleted at any time (except for the username).
- Contact form entries are retained for six months, analytics records for one year, and customer transaction records for ten years.
7. Your Rights Over Your Data
- You can request an exported file of your personal data.
- You can request the deletion of your personal data, except for data we are legally required to retain.
- You can unsubscribe from newsletters and marketing communications at any time.
8. Where Your Data is Sent
- Visitor comments may be checked through an automated spam detection service.
- Some data may be transferred outside the EU, ensuring compliance with GDPR standards.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For any privacy concerns, contact us at:
Luxury Homes UAE
Email: info@luxuryhomesuae.ae
Website: https://luxuryhomesuae.ae/
By using our Website, you consent to the terms outlined in this Privacy Policy.